Frequently Asked Questions
1.What’s your Minimum order quantity?
2.What’s our advantage as watches manufacturer?
The advantage 1:we are one-stop custom watches manufacturer and watch accessories including watch box,watch manual,watch tool and watch cloth.
The advantage 2:Most of our strap is changeable without any tool .
Because they are with quick release system.
That mean the customer will have more option.
The advance 3:our manufacturing capability enable us to start 100pcs MOQ from scratch to 100.000 in one go.
The advantage 4:we value the long-term relationships with our suppliers.
Stable supplier means stable quality watch parts,timely delivery, favorable price and satisfied service.
3.How can our customer design the watches?
we have professional designer team to assist you to create your own watch brand or design.
And our top-watch designer can ensure only the highest-quality output.
4.what is the watches warranty?
For stainless steel watch,the warranty is about 2 years caused by manufacturing.
For alloy watch,the warranty is 1 year warranty.
Please contact us if you have more special request.
5.could I change with the current watch model or create your own special watch model?
For current watch model,you can change the case color,dial design,strap style and color,hand style.
For new model,you can create your own unique case,strap,hand and dial design.
6.What is the delivery time?
For stainless steel watch,if the case is in stock,the mass production time is about 30 days.
If the case is out of the stock,the mass production time is 45~60 days.
For alloy watch,the mass production time is about 40 days.
7.Where can my logo put?
You can have your logo on back of case,dial,buckle and crown.
If you have special request,please contact us.
8.What is the payment terms?
30% deposit and 70% before shipment.
If we have a long-term business cooperation,then more flexible payment terms are acceptable.
9.Do you provide the packaging?
We can provide box,manual,and warranty card.
In additional,we also offer watch cloth for the customer to clean the watches.
And the watch tool can be offer to help the customer to adjust the band length.
Some box MOQ can be 50pcs.
10.What’s the shipping way?
The watch can be delivered by DHL,Fedex and so on .Sea,train and plain are also available.